What warranty is offered on your products?
All items purchased from ClubVVS website are eligible for our Lifetime Guarantee. 💎
All products sold through our site are precision hand-cast by professional jewellers and polished to perfection. All items are made of a high quality custom steel alloy and are PVD plated to ensure a lifetime of shine.
However, if there are any manufacturer's defects in the product (ie, issues with the craftsmanship, missing stones) we will replace the item with a brand new one, or offer you a store credit for the full amount. Item must be returned unused/unworn with the original packaging. You will receive a code for the exact cost of the product to use as store credit.
Valid within 7 days of the date your item was delivered. 📦
Please note that worn/used/damaged items are not covered by the warranty.
If you would like to exchange any item(s), an authorization form is required. To obtain an Authorization Form, please contact customer support via email firstname.lastname@example.org, or via our customer support chat line.
What is the Broken/Damaged Product Policy?
ClubVVS will repair the item if you experience any defects in craftsmanship or breakage due to manufacture defects. Warranty is voided on user damage issues (ie: water damage, intentional breakage, etc) . There is a 59 USD repair fee if you encounter future problems or when the warranty is voided.